This message is to warn you about possible manufacturing defects by Crower Cams & Equipment Co., Inc. Upon my return from Kandahar, Afghanistan my motor in my 2007 Subaru WRX STI had ringland failure. I decided to up grade certain parts to ensure that my motor would last. I decided to purchase Crower Stage 2 Cams, once my motor was rebuilt and tuned for break-in I broke the car in (The individual who built the motor is a Certified Subaru Master Tech). I did the recommended oil change intervals using amsoil zync break in oil along with constant communication with the shop. I broke the car in for 1,000 miles and continued to about 1,500 miles to ensure everything was seated properly and all parts functioned as they were supposed to.
The next day I got in my car and turned the car on, I noticed the oil light on and instantly turned the motor off, called the shop and had it towed up from Fort Bragg, North Carlona 50 miles to the shop. The shop called and told me that they'd like to take the motor apart and find any possible issues, a few days later I received a phone call stating the issues. I couldn't believe it, I honestly thought it was a joke. The shop sent the parts off for testing and determined the Cams were at fault (took a while to find out).
The shop contacted crower and crower refused to refund any money for the defected part along with all the damaged parts. The shop also had two other identical builds which had the exact same defect. All builds cost over 10k. My car has been at a stand still since November thanks to Crower. Meaning in the past two years I've driven my car for about 2 months thanks to the deployment and the part defect. I'm disgusted by the lack of customer service and disappointed in an un-patriotic company and will post this message on every forum, Facebook page to ensure the public is cautioned from this horrible company.
If something similar like this happened to you or someone you know, please contact me at c.no.evo@icould.com also a big thanks for taking the time and reading this entire write up - I truly appreciate it.
- Kai
The next day I got in my car and turned the car on, I noticed the oil light on and instantly turned the motor off, called the shop and had it towed up from Fort Bragg, North Carlona 50 miles to the shop. The shop called and told me that they'd like to take the motor apart and find any possible issues, a few days later I received a phone call stating the issues. I couldn't believe it, I honestly thought it was a joke. The shop sent the parts off for testing and determined the Cams were at fault (took a while to find out).
The shop contacted crower and crower refused to refund any money for the defected part along with all the damaged parts. The shop also had two other identical builds which had the exact same defect. All builds cost over 10k. My car has been at a stand still since November thanks to Crower. Meaning in the past two years I've driven my car for about 2 months thanks to the deployment and the part defect. I'm disgusted by the lack of customer service and disappointed in an un-patriotic company and will post this message on every forum, Facebook page to ensure the public is cautioned from this horrible company.
If something similar like this happened to you or someone you know, please contact me at c.no.evo@icould.com also a big thanks for taking the time and reading this entire write up - I truly appreciate it.
- Kai