I have been getting tons of emails and questions daily about what has happen as to why we crashed on Friday January 27th at 5:00 PM. Well let me fill you all in.
First this has nothing to do with the company I.G.O.T.A. or any programming we have done on our end. We are constantly backing up and watching everything that goes on, but somethings are just out of our hands as you will see by reading the rest of the story.
As many people know if your online you have a hosting company that hosts your site through a server. Our hosting company hosted us at "theplanet.com" and on Friday January 27th 2 of the san drives went bad and caused a catastrophic failure at 5:00 PM. Everything was lost. Our hosting company knew this was an issue and was trying to move us in house before this crash happened. Well it happened and we never got to move. All the information was lost and we where down and out for the count.
We are always backing up the information on the site and I had the forums backed up from a few days ago, but as you know some post got lost. Our new hosting company was not ready for this move as we are not a small company anymore. With thousand of users daily and 5 sites things got all out of wack. We worked round the clock and had the best of the best working on the issues. We got back on-line and have been having issues going on and off line. We still have some small issues and the new hosting company has told us they found the problems and are working to fix the issues ASAP! If these issues can't be fixed we will be backing up the current forums and making a move to a different hosting company that can accommodate our companies needs. We would go off-line for 24-72 hours, but we are hoping they can fix the issues and keep up and going. I will keep everyone informed of what is going on in this thread.
I would also like to put some rumors to rest. First we are not going off line for good and second we are not going out of business. This has been a set back for us and a strain on the company, but we thank you all for sticking with us through this growing time. I'm very sorry if you have lost some post, or messages, but we wanted to make sure everyone knew it had nothing to do with us as a company. We have paid top dollar to have a new server with tons of speed and room for us to grow as a community.
We thank you again for all the support you have put into I.G.O.T.A. We thank you for that and take pride in having a community without drama. You can still buy merchandise and memberships as that will not be affected with these issues.
We felt we needed to set the record straight with our members. Thank you again for your support and have a great day.
CEO: JJ Smith
First this has nothing to do with the company I.G.O.T.A. or any programming we have done on our end. We are constantly backing up and watching everything that goes on, but somethings are just out of our hands as you will see by reading the rest of the story.
As many people know if your online you have a hosting company that hosts your site through a server. Our hosting company hosted us at "theplanet.com" and on Friday January 27th 2 of the san drives went bad and caused a catastrophic failure at 5:00 PM. Everything was lost. Our hosting company knew this was an issue and was trying to move us in house before this crash happened. Well it happened and we never got to move. All the information was lost and we where down and out for the count.
We are always backing up the information on the site and I had the forums backed up from a few days ago, but as you know some post got lost. Our new hosting company was not ready for this move as we are not a small company anymore. With thousand of users daily and 5 sites things got all out of wack. We worked round the clock and had the best of the best working on the issues. We got back on-line and have been having issues going on and off line. We still have some small issues and the new hosting company has told us they found the problems and are working to fix the issues ASAP! If these issues can't be fixed we will be backing up the current forums and making a move to a different hosting company that can accommodate our companies needs. We would go off-line for 24-72 hours, but we are hoping they can fix the issues and keep up and going. I will keep everyone informed of what is going on in this thread.
I would also like to put some rumors to rest. First we are not going off line for good and second we are not going out of business. This has been a set back for us and a strain on the company, but we thank you all for sticking with us through this growing time. I'm very sorry if you have lost some post, or messages, but we wanted to make sure everyone knew it had nothing to do with us as a company. We have paid top dollar to have a new server with tons of speed and room for us to grow as a community.
We thank you again for all the support you have put into I.G.O.T.A. We thank you for that and take pride in having a community without drama. You can still buy merchandise and memberships as that will not be affected with these issues.
We felt we needed to set the record straight with our members. Thank you again for your support and have a great day.
CEO: JJ Smith
